Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on Aug 1, 202556,261
Why can't I join or claim rewards from a campaign?
Updated on Aug 8, 20255,859
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,152
How do I create passkeys? (app)
Updated on Jul 22, 20259,510
Why is my account frozen and how do I unfreeze it?
Updated on Jul 31, 202521,630
Getting started
A beginner's guide to identity verification
Updated on Jul 30, 20256,133
How do I link an authenticator app?
Updated on Aug 12, 202514,046
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,677
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,152
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,282
FAQ
View more